Very bad customer service, inside office or outside and this’s not my first or second time I’m a contractor and try this place for about 4 times and get disappointed , I’ll never return again
tuesday november 10th 4:47pm had a bad experience with the only person up front working the register. I wanked in there at 4:50 10 minutes before they closed. asked the gentleman where in the yard the pressure treated wood was. he said he didn't have when I was looking for and he suggested that I call a fence company instead of showing me where it was. im assuming because they were closing soon. so I went out into the lumberyard and found the pressure treated that I needed of course once he realized I was staying and not leaving he let me know that they do close at 5 and I finished his sentence before he said it. you get that feeling when you're dealing with somebody who is more concerned about themselves than their job. walking back with the 4 by 4 pressure treated and my 3 year old daughter, he had closed the gate and left it open one foot. not enough for even my daughter to get threw nevermind me and the piece of wood. I left at 4:57 extremely disappointed in the service. I won't return when I build my next house for any of my customers, or my own home, and I'm going to make sure that anyone in the trade that I know I will try to persuade them from ever coming into this store. You would never get treated like this at Moynihan lumber in Beverly. if it wasn't so late I would have gone there. oh yeah and I left the pressure treated there after what he did with the gate. they should just advertise 4:30 because that's probably the last moment you'll ever get help from a place like that if you ever do.
National Lumber is a US Hardware Store based in Salem, Massachusetts. National Lumber is located at 33 Mason St, Salem, MA 01970, USA.
Please contact with National Lumber using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find National Lumber opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.